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L a t e s t   N e w s    January 2009: eXillion announces the new Support Helpdesk site where you can register for free and get support for our services. Please visit it.. JULY 2008: eXillion announces the launch of a new Service, the "Netgotiator ALTEREGO" instant collaboration solution. January 2008: eXillion announces the launch of a new breed of Services... "The Mediators"   See More News....

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Terminology FAQ

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Concepts

The basic concept behind Netgotiator is the advanced Digital Mediation services it provides to EXPERTS and thir CLIENTS.

Mediation: An old art, a new perspective

Mediation is indeed an old art. It has been known to man since the very early years of his existence. According to historians, early cases of mediation have been known to exist in Phoenician commerce. But the practice of Mediation has been extensively developed in Ancient Greece, then in Roman Civilization (where the Roman Law recognized mediation) and since then, in all modern societies.

One of the fundamental laws in mediation is the existence of a third party, the Mediator, which brings the other two parties “face-to-face”, in order to find mutually agreeable solutions.

In the Digital Age, Mediation is known in many areas, mainly in e-Commerce, e-Law and other fields, and it is usually referred as “On-Line Mediation”. The most important points On-Line Mediation adds to the traditional Mediation process are:

  • Brings parts together even if they are in geographically distant locations, using new technologies and telecommunications.
  • The On-Line mediation process can commence almost immediately, without waiting for any previous meetings and can continue at any time between meetings.
  • The whole process can be monitored and accounted in every step of it, to ensure the integrity of the outcome.
  • It makes the usage of both parties’ time more efficient.
  • The process is completely based in the professionalism, the confidentiality, integrity and security of the Mediator.
  • It can use and enforce codes and best practices, at any time, on top of the basic mediation process.

Based on the previous points, a New Perspective was conceptualized by EXILLION and brought to life by developing a new and innovative technological method to implement a flexible, extendable and solid framework for the new Digital Era.

It was called "NETGOTIATOR - The digital Mediator".

The name comes from the words “negotiator” and “net” (network) and is exactly what it sounds like:

“A digital mediator, bringing parties together through networks and telecommunication technology”.

Terms

What is Netgotiator
Mediation Server
Experts, Clients
Supporter
Supported
Master Account
Secondary Users


Q: What is Netgotiator ?

Netgotiator is a Digital Mediation Service, that is using Internet communications to bring people closer.


Q: Mediation Servers

The digital mediation process uses a Digital Mediator, a well known, secure and trusted party to establish the channel between the two mediating partners. The Servers performing the Digital Mediation processing are called Mediation Servers


Q: Expert(s) and Client(s)

Netgotiator brings Experts (people or organizations that possess an expertize or knowledge) in contact with Clients (people or Organizations that need to consume the Expert's advice or expertize)


Q: Supporter(s)

A person or a group of persons that on behalf of the EXPERT provides the expert services to the Client (Supported)  

Q: Supported

A person, a device  or a group them, connected to the Internet that need to consume the EXPERT's services, on behalf of a CLIENT. A supported person can be - for example - an employee of the CLIENT. A Supported Device can be - for example - a Server, a Workstation, a Company Router or a Web Camera. Each CLIENT may have one or more Supported persons or devices that belong to the CLIENT's organization


Q: Master Account (Holder)

The person responsible for the Netgotiator Services and Subscription Management on behalf or the EXPERT


Q: Account Administrator

The person (usually the same as the Master Account Holder) that has the rights to manage Clients, Console Users, Add Machines, receive Reports etc,  for the specific Netgotiator Subscription 

 
     
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